Specialzing in Commercial Insurance
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SMS Terms & Conditions
Effective February 25th, 2025
1. SMS Consent Communication
It should be made clear that the information, your mobile telephone number obtained as part of the SMS consent process by Bob Henry Insurance Agency will not be shared with any third parties for marketing purposes
2. Types of SMS Communications
The types of communication by Astorga Insurance Agency that our customers and/or prospects may receive via SMS messaging can include:
* Appointment reminders
* Follow-up messages
* Billing reminders
* Insurance policy renewal reminders and/or changes
* Any other specific insurance agency related communication
3. Message Frequency
Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or insurance policy related status and/or premium payment information.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your cellular service provided and/or carrier and the nature of the message (domestic or international).
5. Opt-In Method
Astorga Insurance Agency policyholders and/or prospects can opt-in to receive SMS messages. You may:
* By submitting a paper form or electronic form
6. Opt-Out Method
Astorga Insurance Agency policyholders and/or prospects can opt-out of receiving SMS messages. Typically, this can be done by replying "STOP" to any SMS message or contacting us directly for removal via telephone or email.
7. Help
If at any time you need our help, you may reply with the keyword "HELP" You may call or email us directly and speak with us personally.
At Bob Henry Insurance Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices on the collection, use, and disclosure of information we receive through SMS messaging under the Telephone Consumer Protection Act (TCPA).
1. Consent to Receive Text Messages
By providing your mobile phone number, you consent to receive SMS text messages from Bob Henry Insurance Agency for marketing and/or Client policy service purposes. Your consent is given voluntarily and may be withdrawn at any time.
2. Opt-Out Mechanism
You have the right to opt-out of receiving marketing and/or Client policy service text messages at any time. To stop receiving messages, reply "STOP" to any message you receive from us. After opting out, you will no longer receive SMS messages from the Agency and staff.
3. Use of Automated Technology
We may use automated technology to send text messages. By consenting to receive SMS messages, you acknowledge and agree to the use of an automatic telephone dialing system (ATDS) for sending these messages.
4. Do Not Call Registry
We respect the National Do Not Call Registry and will not send marketing SMS messages to any phone number listed on it. If your number is on the registry, please let us know to ensure compliance with your preferences.
5. Penalties for Non-Compliance
We are committed to following TCPA regulations. Non-compliance may result in penalties of up to $500 per violation, and up to $1,500 for willful violations. If you believe you have received a message in error or without consent, please contact us at once.
Our General Privacy Policy
1. Information We Collect
We may collect the following types of information:
· Personal Information: Names, addresses, email addresses, phone numbers, and other required identifying information for the purpose of insurance policy quotes, insurance sales & policy servicing.
· Financial Information: Payment details, account numbers, and transaction history.
· Usage Data: Information about how you interact with our website, including IP address, browser type, and access times.
2. How We Use Your Information
We use the information we collect for various insurance agency purposes, including:
· To provide and support our insurance related services & products/coverages.
· To process your insurance policy applications, endorsements, policy changes, and/or claims.
· To communicate with you, including sending updates and insurance policy related materials.
· To improve our website and services.
· To follow legal obligations.
3. Information Sharing and Disclosure
We may share your information with:
· Service Providers: Third-party insurance companies and/or wholesale insurance brokerages that perform services on our behalf, such as policy issuance, servicing, payment processing, endorsements and insurance claims.
· Legal Authorities: When required by law, we may share your information to insurance companies, government entities, or law enforcement.
* SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
4. Data Security
We implement a variety of security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience, analyze usage, and help with marketing efforts. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
· Access your personal information we collect upon request.
· Correct any inaccuracies in your information in writing.
· Request the deletion of your personal information where applicable.
· Object to the processing of your personal information not relating to insurance sales or servicing.
· To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will let you know about any changes by posting the new policy on our website. Your continued use of our website and services after any changes shows your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bob Henry Insurance
Attn Broker/Owner Bob Henry
16162 E 111st N, Owasso, Ok 74055
Office: 918-248-0367 Bob@Bobhenryinsurance.com
Email Us
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